Tuesday, September 8, 2015

Ch. 2 - Strategic Planning for Competitive Advantage

Qatar Airways uses comprehensive marketing strategies to build a strong brand identity; they are famous of their high standards of performance, including safety, security and unique customer service. Their market development that attracts customers is putting safety first with the highest stands reds of safety and security, providing genuine service and hospitality. Qatar Airways planning is to expand its services to other countries.
SWOT analysis for Qatar Airlines:
·       *  Strength: Strong Backing of Qatar Govt, Has a strong workforce of nearly 20,000 employees, a fleet size over 100 aircraft carrier.
·        * Weakness: Relying Heavily on International Onward Moving Traffic, Very Little Domestic Traffic and limited market share growth.
·       *  Opportunity: Brand New Fleet to improve customer confidence, more brand building and marketing can increase brand recall.
*Threats: Increasing Competition in Middle East market, Increasing fuel prices would affect operations


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