Qatar Airways are always trying to improve their
customer’s experience quality by making them experience one relaxing flight
with all what they wish to have in a flight. They also try to improve their
customer’s search quality by giving them all the reasons to choose them, not
any other competitor. They will provide you with a good deal that not all
airways will provide to you, like a good price or give a deal where if you are
traveling with your family you get two tickets for its half price. Qatar Airlines
also uses mass customization as their strategy by giving you the chance to book
our ticket online and also know about their deals and prices online and if you
have a problem understanding anything or have a question you can always call
them and they will be very happy to help you.
A lot of people say or believe that all airlines are
probably the same and that all what they need is to just get to where they want
to go. But believe me all the small details that this airline provides makes a
difference. The way they welcome you with a small Arabic cup of tea, and the
clean, amazing airport where you can stay for hours without getting board
because of all the things they provide you with there. And the relaxing seats
where there is actually enough space to make you feel comfortable. Or the fact
that they provide you with good deals and good prices. All of these are small
details but they all count when it comes to choosing the service that you are willing to pay
hundreds of dollars for.
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